Please allow up to 48 hours for response time.
Customer Service Hours
M-F 10:00 am - 6:00 pm
Items postmarked within 7 days of delivery in the same as new condition, purchased from andromedalovesyou.com, will be eligible for a return or exchange! Refunds will only be credited to the original payment method used and will be processed within 8-10 business days of receiving the return at our location. Only exchanges of equal value items are permitted.
Andromeda will not refund the original shipping charges for domestic orders, with the exception of damaged or incorrectly shipped items.
Washed or worn items are not permitted for a return.
THE CUSTOMER IS RESPONSIBLE FOR ALL RETURN POSTAGE.
For Returns:
Please include a note in your package that states:
1.) Order #
2.) Return
3.) Reason for return
For Exchanges:
Please include a note in your package that states:
1.) Order #
2.) Exchange
3.) Requested Item
*Your return will not be processed without an order number*
*Please note only exchanges of equal value items are permitted and you will be refunded if we are out of stock of your requested exchange item*
Please mail your order to:
T Shirt Storm Apparel Printing
Andromeda Brand LLC
2605 W La Habra Blvd,
La Habra, CA 90631
All orders placed on andromedalovesyou.com are shipped through either USP or USPS.
Andromeda is not responsible for any lost, damaged, or stolen items in transit once the order has shipped from our location.
Domestic Shipping:
Please allow up to 8-10 business days for order processing.
Andromedalovesyou.com ships to all 50 states. Domestic shipping is a $3.50 flat shipping rate.
Domestic taxes where applicable and will be presented upon check-out.
We cannot guarantee domestic delivery dates.
International Shipping:
Andromeda does not provide international shipping at this time. Stay tuned for news on when we provide this option in the future.
Order Cancellations:
Cancelling an order is only possible if your order has not been printed. To cancel an order, please contact Customer Support.
You will be notified when your order is cancelled. Please allow 8-10 business days for a refund to appear back into your original payment method. If your refund has not been received within that time frame, please contact Customer Support.
Involuntary Returns: Customers will be notified if their order is involuntarily returned back to our location. Customers have 5-7 business days to respond to the notification regarding if you would prefer to receive a refund or if you would like us to re-ship your order. If you do not respond within that time frame, you will automatically be refunded and you must reorder.
Incorrectly Shipped Orders:
Please contact Customer Support for more information on this issue.
Payment:
We accept most major credit cards (Visa, Mastercard, American Express, and Discover) along with Apple Pay, Google Pay, and PayPal.
We reserve the right to require additional identification verification for suspicious orders in efforts to prevent credit card fraud.
Product Availability:
Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
General:
Andromedalovesyou.com strives to ensure that its services are accessible to people with disabilities. Andromeda has attempted to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Disclaimer:
Andromedalovesyou.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our moral obligation to allow seamless, accessible and unhindered use.
Despite our efforts to make all pages and content on andromedalovesyou.com fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of andromedalovesyou.com not having found or identified the most appropriate technological solution or a lack of sufficient resources. Under such circumstances, we will work diligently to remedy any inaccessibility.
We are here for you:
If you are experiencing difficulty with any content on andromedalovesyou.com or require assistance with any part of our site, please contact us and we will be happy to accomadate.
Contact Us:
If you wish to report an accessibility issue, have any questions or need assistance, please contact Andromeda via Customer Support.
Andromeda does not use your personal data and only stores order information.
As such we are unable to offer a data request form at this time.
This may be subject to change.
We also do not provide privacy statements at this time.
Please allow up to
48 hours for response time.
Customer Service Hours
M-F 10:00 am - 6:00 pm
Items postmarked within 7 days of delivery in the same as new condition, purchased from andromedalovesyou.com, will be eligible for a return or exchange! Refunds will only be credited to the original payment method used and will be processed within 8-10 business days of receiving the return at our location. Only exchanges of equal value items are permitted.
Andromeda will not refund the original shipping charges for domestic orders, with the exception of damaged or incorrectly shipped items.
Washed or worn items are not permitted for a return.
THE CUSTOMER IS RESPONSIBLE FOR ALL RETURN POSTAGE.
For Returns:
Please include a note in your package that states:
1.) Order #
2.) Return
3.) Reason for return
For Exchanges:
Please include a note in your package that states:
1.) Order #
2.) Exchange
3.) Requested Item
*Your return will not be processed without an order number*
*Please note only exchanges of equal value items are permitted and you will be refunded if we are out of stock of your requested exchange item*
Please mail your order to:
T Shirt Storm Apparel Printing
Andromeda Brand LLC
2605 W La Habra Blvd,
La Habra, CA 90631
All orders placed on andromedalovesyou.com are shipped through either USP or USPS.
Andromeda is not responsible for any lost, damaged, or stolen items in transit once the order has shipped from our location.
Domestic Shipping:
Please allow up to 8-10 business days for order processing.
Andromedalovesyou.com ships to all 50 states. Domestic shipping is a $3.50 flat shipping rate.
Domestic taxes where applicable and will be presented upon check-out.
We cannot guarantee domestic delivery dates.
International Shipping:
Andromeda does not provide international shipping at this time. Stay tuned for news on when we provide this option in the future.
Order Cancellations:
Cancelling an order is only possible if your order has not been printed. To cancel an order, please contact Customer Support.
You will be notified when your order is cancelled. Please allow 8-10 business days for a refund to appear back into your original payment method. If your refund has not been received within that time frame, please contact Customer Support.
Involuntary Returns: Customers will be notified if their order is involuntarily returned back to our location. Customers have 5-7 business days to respond to the notification regarding if you would prefer to receive a refund or if you would like us to re-ship your order. If you do not respond within that time frame, you will automatically be refunded and you must reorder.
Incorrectly Shipped Orders:
Please contact Customer Support for more information on this issue.
Payment:
We accept most major credit cards (Visa, Mastercard, American Express, and Discover) along with Apple Pay, Google Pay, and PayPal.
We reserve the right to require additional identification verification for suspicious orders in efforts to prevent credit card fraud.
Product Availability:
Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
General:
Andromedalovesyou.com strives to ensure that its services are accessible to people with disabilities. Andromeda has attempted to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Disclaimer:
Andromedalovesyou.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our moral obligation to allow seamless, accessible and unhindered use.
Despite our efforts to make all pages and content on andromedalovesyou.com fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of andromedalovesyou.com not having found or identified the most appropriate technological solution or a lack of sufficient resources. Under such circumstances, we will work diligently to remedy any inaccessibility.
We are here for you:
If you are experiencing difficulty with any content on andromedalovesyou.com or require assistance with any part of our site, please contact us and we will be happy to accomadate
Contact Us:
If you wish to report an accessibility issue, have any questions or need assistance, please contact Andromeda via Customer Support.
Andromeda does not use your personal data and only stores order information.
As such we are unable to offer a data request form.
This may be subject to change.
We also do not provide privacy statements at this time.
